We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information when you use our website and shop.
When you place an order: name, address, email, phone number, payment details.
When you create an account: login details and preferences.
When you sign up to our newsletter: your email address.
Website use: cookies, IP address, and basic analytics data.
We use your information to:
Process and deliver your orders.
Communicate with you about your purchase.
Send marketing emails if you have given consent.
Improve our website and services.
Our lawful bases for processing include:
Contract – to fulfil your order.
Legal obligation – to keep records for tax/accounting.
Consent – for marketing communications.
Legitimate interests – to improve our website and prevent fraud.
We do not sell your data. We may share it with:
Payment providers to process your purchase.
Delivery companies to ship your order.
Service providers who help operate our website.
We use cookies to improve your experience and analyse website use. You can control cookies in your browser settings.
Order information: kept for up to 6 years (legal requirement).
Marketing data: kept until you unsubscribe.
Under UK GDPR, you have the right to:
Access your personal data.
Request corrections.
Request deletion (where legally possible).
Withdraw consent for marketing at any time.
You can make a request by contacting us